7-Day South African Package including a 3-Day Short Course in Total Quality Management to be handled by University of Pretoria


·         Visa facilitation, visa fees and fast-tracking logistics
·         Return flight ticket on economy class
·         Return airport Transfer
·         One week accommodation

·         3-Day Short Course of TQM by University of Pretoria, in Classroom lecture + Manuals, Networking opportunities with other international delegates Tea break+Lunch & Certificate by University of Pretoria. This short course alone is roughly N300,000 and it’s included in the package price above

·         One Full day Tours of Either Soweto or Sun City
·         Return Complementary Transfer to and fro Shopping Mall
·         Transportation to & Fro the Course venue throughout

Find details of the Short Course in TOTAL QUALITY MANAGEMENT by the University of Pretoria below; Course fees is included in the quotes above:

Short Course in Total Quality Management


R 9100.00

Brief Description:
In today’s world, customer satisfaction and competitiveness are a function of quality levels, and individuals with the capacity to successfully implement Total Quality Management (TQM) are becoming indispensable assets to any organisation. The Total Quality Management (TQM) short course will expose you to contemporary knowledge and techniques that will enable you to articulate and implement quality improvement processes in the workplace that are in line with the TQM philosophy.

Learning Outcomes:

After successfully completing the course, you will be able to
•  appreciate the basics of TQM
•  understand the essentials of customer satisfaction
•  create successful systems for employee involvement
•  develop strategies for continuous process improvement
•  apply the five-phase approach of TQM implementation, and
•  utilise basic tools for quality improvement

Course Content:
The following topics will be covered in the training:
1. Fundamentals of Total Quality Management
2. Leadership and Total Quality Management
3. Managing customer expectations
4. Enabling employee involvement
5. Continuous process improvement
6. Basic Total Quality Management tools
7. Benchmarking
8. The TQM implementation model

Price – N700,000

BONUS: An Organisations Sponsoring More Than One Person Will Be Entitled To Discount

For More Information Contact

Mr. Bioye Salawu


37 Salami Shaibu Street, 
Pedro, Palmgrove, 
Lagos, Nigeria.
+234 8083262201, +234 8057635232

6th Floor, Centenary Building
23 Bureau Lane
Cnr Bureau & Bank Lanes
Church Square, Pretoria 0001
South Africa
Tel: +27127533035, +27710061681
(Whatsapp Line) +27721476891
Web: www.unbeatabletourssa.com